Cookie Policy

Understanding Cookies

Cookies are small files or pieces of information stored on your computer, smartphone, tablet or other device when you visit a website.

They allow a website to recognise information about a browser or device and can be used for purposes such as maintaining website functionality, remembering preferences or measuring how a website is used.

Some cookies remain on your device only for the duration of your browsing session, while others may remain for a specified period or until you delete them.

Cookies may be set directly by evans-plumbingandheating.com or by third-party services used on the website.

Cookie Categories

The cookies and similar technologies used on this website may fall into the following categories:

Strictly Necessary Cookies

These cookies are required for essential website functions and cannot generally be switched off through our cookie preferences.

They may be used for purposes such as website security, maintaining essential functionality or remembering choices relating to your privacy and cookie preferences.

Analytics Cookies

Analytics cookies help us understand how visitors use evans-plumbingandheating.com, such as which pages are visited and how visitors move through the website.

This information helps us understand website performance and identify areas that may be improved.

Analytics cookies will only be used where the required consent has been provided.

Functional Cookies

Functional cookies may be used by additional website features or third-party services to provide enhanced functionality.

Where a functional cookie is not strictly necessary for a service you have requested, it will only be used where the appropriate consent has been provided.

Advertising Cookies

If advertising or remarketing technologies are used on the website, cookies or similar technologies may be used to measure advertising performance or help make advertising more relevant.

Advertising cookies are not strictly necessary and will only be used where the appropriate consent has been provided.

Website Functionality Through Third Parties

We use selected third-party services to help us understand how evans-plumbingandheating.com is used, measure website performance and improve the experience we provide to visitors.

Some of these services may use cookies or similar browser technologies when they are enabled. Where these technologies are not strictly necessary, they will only be activated where the appropriate consent has been provided.

Google Tag Manager

We use Google Tag Manager to manage and deploy measurement and analytics technologies on our website.

Google Tag Manager acts as the system through which other website tags can be loaded. The individual services deployed through Google Tag Manager may use cookies or collect information depending on their purpose and your cookie preferences.

Google Analytics 4

We use Google Analytics 4 (GA4) to help us understand how visitors interact with our website and to measure website performance.

This may include information about pages viewed, sessions, website interactions, approximate location and information about the browser or device being used.

Where analytics consent has been provided, Google Analytics may use first-party cookies including:

• _ga: used to distinguish website users.
• _ga_<container-id>: used to maintain information about a website session.

Google Analytics cookies will only be stored where the appropriate analytics consent has been provided.

Contentsquare / Hotjar

We may use Contentsquare or Hotjar to better understand how visitors interact with evans-plumbingandheating.com and identify ways in which the website experience can be improved.

These services may help us understand behaviour such as how visitors navigate between pages, how they interact with page content and where visitors may encounter usability issues.

Depending on the service and configuration in use, first-party cookies and browser storage technologies may be used to distinguish sessions and support behavioural analytics features.

Contentsquare or Hotjar tracking will only be enabled where the appropriate analytics consent has been provided.

Google Search Console

We use Google Search Console to monitor and understand how evans-plumbingandheating.com performs within Google Search.

This includes information such as search impressions, clicks, search queries and the indexing status of pages on our website.

Google Search Console differs from services such as Google Analytics because it provides search performance information to website owners rather than operating as visitor-level cookie analytics on evans-plumbingandheating.com.

Changes to Third-Party Services

The services used on our website may change from time to time as we update our analytics, measurement and website technology.

Where a new service uses non-essential cookies or similar technologies, it will be subject to the appropriate cookie consent controls before those technologies are activated.

Cookies Set by Other Services

Some features of evans-plumbingandheating.com may be provided using third-party services.

Depending on the features available on a particular page, these services may include tools used for analytics, maps, embedded media or other website functionality.

A third-party service may set or access cookies or similar technologies when you interact with its content.

Where these technologies are not strictly necessary, they should not be activated until the appropriate cookie preference or consent has been provided.

Third-party services are also subject to their own privacy and cookie practices. Where appropriate, we encourage you to review the information provided by those service providers.

Your Cookie Preferences

You can choose whether to allow non-essential cookies when cookie choices are presented to you on evans-plumbingandheating.com.

Where cookie preference controls are available, you can use them to accept or reject different categories of non-essential cookies.

Browser Settings

Most web browsers also allow you to control cookies through their settings. Depending on your browser, you may be able to block cookies, delete existing cookies or receive a warning before cookies are stored.

Please be aware that blocking all cookies may affect some website functionality, particularly where a cookie is required to provide a feature you have requested.

Control Over Non-Essential Cookies

Strictly necessary cookies may be used without consent where they are required to provide a service or functionality you have requested.

Non-essential cookies are treated differently. Where consent is required, these cookies will only be used after you have made a positive choice to allow them.

Granting Consent

You can provide consent through the cookie controls presented on the website.

Simply continuing to browse the website is not treated as consent to the use of non-essential cookies.

Withdrawing Consent

You can change or withdraw your consent for non-essential cookies after it has been given.

Where cookie preference controls are available on the website, you can return to those controls and update your choices.

Effect of Your Choices

Rejecting analytics or advertising cookies should not prevent you from accessing the main content of evans-plumbingandheating.com.

Rejecting certain functional cookies may affect optional features that depend on those technologies.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes to evans-plumbingandheating.com, the technologies we use or applicable privacy and cookie requirements.

The latest version of this policy will be published on this page.

Where our use of non-essential cookies changes in a way that requires new or updated consent, visitors may be asked to make their cookie choices again.

Contacting Evans Plumbing & Heating

If you have any questions about this Cookie Policy or the use of cookies on evans-plumbingandheating.com, please contact us.

Telephone: 07772 727049

Email: [email protected]